Job Details

Job Summary: Responsible for creating a prompt, enthusiastic, and professional first point of contact for all visitors and phone inquiries and complete administrative tasks as outlined below in support of the Operations and Leadership teams.

Essential Functions:

• Welcome and greet all visitors to the building and connect them with the appropriate individual.
• Answer all incoming calls and transfer to the appropriate individual or take a message, if necessary. Ensure messages are routed to the appropriate person in a timely manner.
• Process incoming mail and deliveries and distribute to appropriate locations/individuals; including distributing live payroll checks to Human Resources as soon as received in mail.
• Guide candidates to submit applications online, as needed.
• Review production schedules and track to ensure correct work orders are ready on a daily basis, print work orders for production team, print Vehicle Identification Number (VIN) stickers for trailers, and create packets with work order.
• Prepare work order and inspection sheets for scanning, scan work order and inspection sheets and place in appropriate file, rename work orders electronically.
• Ensure the copier, VIN printer and postage machine are in good working order and replace paper and toner as needed. Contact technical support when required.
• Organize purchases of office supplies.
• Manages breakroom food / drink orders along with any other facility vendors and services as needed.
• Supporting sales in shipping functions, as needed.
• Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)

Qualifications and Requirements:

• Must have prior customer interface experience and demonstrate a solid customer service mindset.
• Strong computer skills with a working knowledge of Microsoft Office, Visual, and related software
• Excellent communication skills, both written and verbal
• Bilingual (Spanish) is a plus
• High school diploma/GED required; Associates degree in business related field or equivalent (Preferred.)
• Excellent communication skills both written and verbal with professional phone etiquette.
• Highly motivated self-starter.
• Empathy. Treat all individuals with respect and dignity.
• Active learner. Continuously expand knowledge.
• Flexibility. Be open to change and willing to continually improve.

Benefits

• Medical Insurance (PPO and HDHP options)
• Dental Insurance
• Vision Insurance
• Critical Illness Insurance
• Accident Insurance
• Supplemental Life Insurance (Employee, Spouse and Children)
• 401(k) contribution after 30 days + company match on first 3%
• Weekly Accrued PTO
• Company Paid Short Term and Long Term Disability
• Company Paid Life Insurance

www.novae.com

Novae LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Novae LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.