Position: Office Specialist
Location: Boise, ID
Conduct searches for certificates and orders on Bureau computer systems. Carefully compare the information provided by the customer to the information in the system and investigate discrepancies before the product goes out to the customer.
Print and seal certified copies of requested certificates and attachments, match them with the proper receipt and ensure they are mailed to the correct address provided by the requestor.
Be able to file and retrieve physical and scanned order information
Facilitate transfer of requests for Apostille to the Idaho Secretary of State
Determines correspondence distribution action, sorts, counts, and delivers to appropriate area.
Determines if monetary instruments received are adequate for deposit.
Input's payment data on computerized system and ensures its accuracy.
Balancing materials are turned in at the end of your shift, ready for balancing the next day.
Searches computer indexes to locate records and customer orders.
Scans paper documents and verifies that scanned documents are clear and legible. Makes copies of paperwork and distributes as needed.
Uses alphabetical, date and numerical systems to organize paper and electronic correspondence documents.
Updates filing systems, and storage systems for documents as needed.