Job Details

Field Application Engineer

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Provide applications expertise and support for Micron's NAND Flash products. Work with design, marketing, and the field applications force to introduce and support products in the market. Create and releasing product support documentation and working with 3rd party partners to enable support for Micron products. Develop, maintain, and present technical training and sales material required to support products and deliver technical training to sales, applications engineering, and customers as required. Work directly with the field applications force and customers to support initial design and product qualifications. Continually evaluate competitive product offerings and provide support material to marketing, sales and field application engineers. Manage and coordinate customer problem resolution in the factory, as well as develop reference designs and applications notes. Collaborate with design and other development engineering teams for feature development and validation. Provide technical support to enable product acceptance and use from sample through qualification. Provide customer and factory support for application qualification through communication of technical needs, issues identification and problem resolution. Customer training of advanced error correction features and other advanced NAND features. Provide feature and specification guidance to internal SSD development teams. Field Application Engineering technical support for customer problem resolution. Provide Direct Customer technical support for product use and enablement as well as problem resolution and follow up with factory or customer corrective action. Guide application-oriented problem resolution with factory received RMA (assist QA). May telecommute part-time.

Employer will accept a Bachelor's degree in Electrical Engineering, Computer Science, or related field and 2 years of experience in the job offered or in an Applications Engineer-related occupation. Alternatively, Employer will accept a Master's degree in Electrical Engineering, Computer Science, or related field. Position requires education or experience in:

• System design, operating systems, device driver, or business interfaces;
• Nonvolatile memory operation;
• Product or system debug either with a customer or design validation;
• Application knowledge of storage systems;
• Development of specifications or features for inclusion in specification addendums, application notes, technical notes, or other collateral aimed at user education and engagement.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.