Job Details

Company: enGen

Overview

JOB SUMMARY: This role supports analytical aspects of the application product life cycle within a sub-product scope (one or more application components). It involves collaborating with customers to understand capability needs, gather project specifications, create business cases and cost analyses, translate high-level business needs into detailed requirements for new capabilities (and change requests/enhancements on existing capabilities), analyze data for business problems, trends or opportunities for process improvements, create and execute test cases, perform root cause analysis and corrective action plans, verify delivery of customer needs and ensure quality delivery. The incumbent identifies, documents, and resolves risks, defects and issues. It analyzes market trends for competitive insight and translates that into business value statements. It builds organizational and platform knowledge in one or more disciplines to advance professionally and mentors junior resources. A thorough understanding of end-to-end system impact of changes across multiple systems is required.

Essential Responsibilities

• Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions. Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g., testing plan, scenarios, documentation, defect management) to ensure minimal production defects and analyze results in relation to customer impacts.
• Ensure compliance for required standards and that all necessary approvals are obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned.

Education

Minimum

• Bachelor's Degree in Business Management, Information Systems, or closely related field

Substitutions

• None

Preferred

• None

Experience

Minimum

• 3 - 5 years in IS/IT

Preferred

• 1 - 3 years in Lean/Six Sigma experience
• 1 - 3 years in the Health Insurance Industry
• 1 - 3 years in the Healthcare industry

Licenses or Certifications

Required

• None

Preferred

• Information Technology Infrastructure Library (ITIL)
• The Open Framework Group (TOGAF)
• Six Sigma
• Project Management Professional (PMP)

Skills

• Analytical Skills
• Problem-Solving
• Communication Skills
• Report Writing
• SQL
• Agile Methodology
• Agile Project Management

Language Requirements (other than English)

None

Travel Required

0% - 25%

Physical, Mental Demands and Working Conditions

Position Type: Office-Based

Teaches / trains others regularly: Rarely

Travel regularly from the office to various work sites or from site-to-site: Occasional

Works primarily out-of-the office selling products/services (sales employees): Never

Physical work site required: Yes

Lifting: up to 10 pounds: Rarely

Lifting: 10 to 25 pounds: Rarely

Lifting: 25 to 50 pounds: Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with HIPAA and the company's Privacy Policies and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct, including adherence to applicable laws, regulations, and company policies and training requirements.

Pay Range Minimum: $57,700.00

Pay Range Maximum: $107,800.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on protected status and require compliance with applicable laws. We strive to make our site accessible; for accessibility assistance contact HR Services Online at ...@highmarkhealth.org

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Req ID: J270022