Job Details

Overview

Join to apply for the Customer Support Engineer role at KLA.

Company overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our technologies enable the production of virtually every electronic device. We invest in R&D and work with leading technology providers to advance tomorrow's devices. Life at KLA is dynamic and challenging.

Group/Division

The KLA Services team, headquartered in Milpitas, CA, includes Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. Our services help maintain high performance and productivity with a flexible portfolio including proactive tool management, optics, image processing, motion control, 24/7 technical support, knowledge management, and a wide parts network.

Job Description / Responsibilities

• Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing highly complex capital equipment at customer sites.
• Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment. Proactive communication to facilitate collaboration and address customer requirements.
• Provide assistance to Technical Support Engineers in resolving problems.
• Domestic and international travel is required on a regular basis.

Minimum Qualifications

• Bachelor's degree in Engineering, Technology, or equivalent experience in the position offered or in a technical-related occupation.
• Technical military occupational specialties and training may be considered.

Details

Base Pay Range: $28.23 - $47.55 Per Hour

Primary Location: USA-ID-Boise-KLA

Benefits may include medical, dental, vision, life, 401(k) with company matching, ESPP, tuition reimbursement, development and career growth opportunities, wellness programs, paid time off, holidays, and family leave. Eligibility for additional benefits and interns may apply. Pay ranges are location-dependent and subject to applicable laws.

KLA is an Equal Opportunity Employer. Reasonable accommodations are available for applicants with disabilities. For accommodation requests, contact ...@kla.com or +1-408-###-####.

Other

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