Job Details

Responsible for collecting on accounts while balancing the goodwill of members with the overall business interests of HZCU. Will locate and notify customers of delinquent accounts by mail, telephone, email, or text. Duties include addressing paid ahead, overdrawn, and overdue accounts, Manages member relationships relating to insurance problems. initiating repossession proceedings, and maintaining accurate records and account details. This position will also process hardship extensions when appropriate. YOU ARE RESPONSIBLE FOR Monitor payments for late and/or delinquency status. Follow up on delinquent, high-balance, and overdue credit balance accounts by phone and/or letter. Ensure professional interface with members. Ability to discover the reason for delinquency and offer appropriate solutions to permanently resolve the reason for delinquency. Contact high balance and/or delinquent members by telephone, mail, email and text to determine the reasons for balance or delinquency and ass...Recovery, Specialist, Banking, Healthcare, Education, Account