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Job Details

Director of Patient Care Services

  2025-11-11     Albertsons     Boise,ID  
Description:

Job Description

Prior to applying it is required that you inform your manager of your desire to post for a new position.

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

To oversee the Patient Care Services team which includes management and creation of services such as cognitive, prescriptive, diagnostic testing, immunizations, and travel health. Work closely with the department VP to formulate strategies, and collaborate with operations to create tactics and initiatives to exceed KPI and revenue targets. Ensure Albertsons Companies remains on the cutting edge of pharmacy practice by being an early adopter of services enabled by legislation or payer partnership.

  • Communicate and influence leaders at all levels of the organization to develop, iterate and improve patient care programs.
  • Oversee project implementation by advising and directing Patient Care Services team.
  • Maintain regular communications with pharmacy operations regarding planning, performance and operational challenges and successes.
  • Develop and implement corporate initiatives to drive KPIs and meet or exceed AOP goals.
  • Own and execute on AOP goals surrounding Patient Care Services and report on results on a period basis to leadership team.
  • Communicate KPI reporting and tactics that will drive results to division operations, including VP's, DPO's and DPM's.
  • Create the financial evaluation and determine ROI for initiatives.
  • Implement continuous quality improvement (CQI) policies to ensure standardization of education and training needs.
  • Collaborate with operations to identify marketing opportunities and work with corporate pharmacy marketing to create materials that can be utilized by divisions.
  • Advise on systems enhancements for patient care services.
  • Work closely with the procurement department to manage manufacturer relations to provide patient care services in our pharmacies
  • Collaborate with pharmacy product team to develop and oversee implementation of clinical systems.
  • Collaborate with managed care department to identify new opportunities and maximize sales potential.
  • Manage relationships with vendors and other business partners to collaborate on key initiatives.
  • Collaborate with Learning and Development to create education tools to assist in the delivery of patient care services.
  • Involvement in National Associations that impact the opportunities and delivery of assigned patient care services.
  • Administer performance reviews and progressive discipline to patient care services team, as required.
  • Oversight of call center operations through Pharmacy Customer Care.
  • Oversee the implementation of new pharmacy services allowed by legislative changes and partnerships with payers, health plan partners, or other business partner opportunities.
We are looking for candidates who possess the following:

Required
  • 5 Years Registered Pharmacist
  • Excellent teaching and communication skills
  • At least two years of people management experience
  • At least one year of experience in providing a wide variety of patient care services
  • Strong ability to prioritize and execute multiple activities/initiatives in an environment of constant change
  • Strong understanding of pharmacy industry issues and opportunities, especially as they relate to patient care services.
  • Professionalism and strong work ethic
  • Skilled at Microsoft Excel, Word, and Power Point
Preferred
  • At least three years Pharmacy Manager experience
We also provide a variety of benefits including:
  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

The salary range is $ 135,800 to $ 190,100 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k) eligibility). Associates in this position are also eligible for a quarterly bonus.

A copy of the full job description can be made available to you.

#LI-AC2

About Us

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-###-####(option #4).


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