Job Details

Senior Manager of Strategic Investment & Capacity Management

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Senior Manager of Strategic Investment & Capacity Management is a critical leadership role responsible for enabling data-driven decision-making across Lumen's technology and product portfolio. This role leads enterprise-wide investment management, demand and capacity planning, forecasting, and performance insights to ensure optimal resource allocation and value realization. As a strategic partner to Finance, Product, Engineering, and Transformation teams, this leader will drive transparency, alignment, and accountability across planning cycles and investment portfolios.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead the development and governance of investment planning processes across the CTO organization.
• Partner with Finance and Strategy teams to evaluate investment opportunities, track ROI, and ensure alignment with strategic priorities.
• Establish frameworks for value realization and benefit tracking across initiatives.
• Develop and maintain demand and capacity models to support quarterly and annual planning cycles.
• Collaborate with Product and Engineering leaders to forecast resource needs and delivery timelines.
• Identify gaps and constraints in capacity planning and recommend mitigation strategies.
• Build and manage dashboards and reporting tools to provide actionable insights into portfolio performance.
• Analyze trends, risks, and opportunities across initiatives to inform executive decision-making.
• Drive continuous improvement through data-driven retrospectives and scenario planning.
• Facilitate alignment across product, engineering, finance, and transformation teams to ensure cohesive planning and execution.
• Support governance forums and executive reviews with clear insights, recommendations, and performance metrics.
• Champion transparency and accountability across the investment lifecycle.

What We Look For in a Candidate

Bachelor's degree in Business, Finance, Engineering, or related field; MBA or advanced degree preferred. 8+ years of experience in investment planning, strategic operations, or portfolio management in a technology or enterprise environment. Strong understanding of demand/capacity planning, forecasting, and performance analytics at delivery team level and cross programs/portfolios. Proven ability to lead cross-functional planning and drive value realization. Exceptional analytical, communication, and stakeholder management skills. Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha) Experience with enterprise planning tools and data visualization platforms.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI $142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.