Job Details

Senior Electrical Field Service Representative

Eaton's Engineering Service & Systems Division is seeking Senior Electrical Field Service Representatives to join our teams in Kennewick, WA and Boise, ID. This role offers a company vehicle and a guaranteed 40-hour paid week! Travel for this role is 50% with a territory covering Washington, Idaho, Montana, Wyoming, and Oregon. Relocation assistance is available.

The expected annual salary range for this role is $82,500 - $121,000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You'll Do:

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will:

• Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
• Manage small projects independently and lead FSR teams on larger projects
• Generate timely and accurate service reports on work, product performance, and warranties
• Provide recommendations for improved electrical systems
• Cultivate strong relationships with customers, team members, and partners
• Mentor less experienced technicians
• Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more

Team Benefits:

Guaranteed 40-hour base pay, eligible for overtime and travel premiums

Career growth, mentorship and safety training

Company vehicle, toolkit, and phone

Tuition assistance for ongoing learning

Leads program with bonus pay

Opportunities across 32 service branches

Position Success Criteria:

Successfully complete and maintain compliance with Eaton's safety program and policy; this includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter

Submit to periodic customer required background and drug screenings

Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements

This position requires you to drive an Eaton vehicle

Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required

Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels

Ability to obtain and maintain a valid TWIC card

Proficient with hand and power tools for equipment assembly

Strong problem-solving and logical thinking skills

Works well under time constraints and in stressful situations

Explain technical problems and solutions

Collaborates effectively with the team to meet project deadlines

Qualifications:

Basic Qualifications

High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems

Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems

Must be able to work in the US without corporate sponsorship now or in the future

Must have a valid driver's license

Preferred Qualifications

Associate degree or higher from an accredited institution

Bachelor's degree in Engineering from an accredited institution

Previous Electrical testing experience

Electrical or General Contractor's License

Professional Engineering License

Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

NICET/NETA certification