Job Details

Will be responsible for greeting guests, handling reservations upon check in, as well as on the phone. You will also be handling American currency and credit card transactions, as well as all duties associated with Front Desk. This includes guest services, handling complaints with understanding and compassion, in a friendly and helpful way.

Position

FRONT DESK

A Front Desk Clerk represents the first point of contact with the clients of a business, hotel, or doctor's office. They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget.

Responsibilities:

1. Registering guests and managing reservations.
2. Providing information and assistance to guests.
3. Handling American currency and credit card transactions.
4. Addressing guest complaints with understanding and compassion.
5. Ensuring a friendly and helpful environment.