Job Details

Overview

Associate Manager, Custom Market Research – MMIT

Location: Remote, United States | Date Posted: Aug 1, 2025 | Employment Type: Full Time | Job ID: R-1367

About Us

MMIT simplifies the complexities of healthcare to smooth access to life saving therapies. We identify barriers to patient access and coordinate stakeholders to move therapies from pipeline to prescription, answering the "what" of how payers cover therapies and the "why" behind those decisions. MMIT's product portfolio is built by listening to clients with teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence. In 2022, MMIT joined Norstella to deliver must-have answers for strategic and commercial decision-making along the drug development journey.

About the Role

As an Associate Manager of Custom Market Research, you will design and execute research initiatives that drive strategic insights for pharmaceutical clients. You will lead the development of research tools including surveys and discussion guides, and coordinate the analysis and reporting of both qualitative and quantitative data. Your work will inform client deliverables, uncover actionable insights, and shape strategic recommendations across MMIT Insights offerings.

You will collaborate with the Commercial team to identify new opportunities and support MMIT's mission to smooth access to therapies through high-quality, insight-driven research.

Responsibilities

• Project management of qualitative and quantitative research engagements, overseeing analyst contributions, managing timelines, and ensuring alignment with project goals and client expectations.
• Design and develop customized research tools including surveys, questionnaires, and discussion guides to accurately capture insights aligned with client objectives and research questions.
• Coordinate and execute quantitative and qualitative analyses using Excel and PowerPoint to analyze, visualize datasets, and transform raw data into actionable insights for strategic decision-making.
• Moderate stakeholder interviews, guiding discussions to uncover meaningful insights aligned with research objectives.
• Collaborate cross-functionally to recruit participants, manage fieldwork logistics, ensure smooth execution of research activities, and deliver client-ready outputs.
• Create compelling data visualizations and slide templates that clearly communicate insights in a digestible format.
• Craft executive summaries and strategic narratives that distill findings into client-relevant insights across therapeutic areas.
• Review and finalize client deliverables, highlighting key trends, strategic implications, and ensuring accuracy and quality.
• Demonstrate subject matter expertise and strategic thinking, addressing client questions with thoughtful recommendations based on project scope.
• Participate in presenting findings and reports to clients with clarity and strategic relevance.
• Mentor and coach junior team members, fostering professional growth and excellence.
• Recommend and contribute to product innovation by proposing new analyses, data visualizations, and service offerings.

Qualifications

• Bachelor's or advanced degree from a top institution with a strong academic record.
• Exemplary writing skills and a strong interest in effective communication.
• Attention to detail; perfectionists are encouraged to apply.
• Strong skills with MS Office applications (Word, Excel, PowerPoint, and Access).
• Genuine interest in professional growth and development through feedback and commitment to core values.
• Intellectual curiosity and creativity with strong analytic abilities.
• 2-3 years of professional experience in consulting, marketing analysis, product management, or equivalent undergraduate experience.
• Entrepreneurial, growth-minded mindset.
• Experience with team mentorship or management.

Guiding Principles

01: Bold, Passionate, and Mission-First; 02: Integrity, Truth, and Reality; 03: Kindness, Empathy, and Grace; 04: Resilience, Mettle, and Perseverance; 05: Humility, Gratitude, and Learning

Please Note: All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Open Vacation Policy & Company Holidays

The expected base salary for this position ranges from $76,000 to $85,000. Offers are not typical at the top of the range and are based on factors including skills, training, experience, education and, where applicable, licensure or certifications. Successful candidates are eligible for a discretionary bonus in addition to base compensation and benefits.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex, marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of background, if you feel passion and excitement for this role, we are excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board at norstella.com/careers. If a role is not posted there, assume it is not legitimate. Norstella will never ask for payment during recruitment or onboarding. If you suspect a posting is fraudulent, please contact the Company at: ...@norstella.com.

Norstella is an equal opportunity employer. All applicants receive equal treatment regardless of protected characteristics as established by law.