Job Details

Overview

Infrastructure Delivery Manager I, ID-Install at AWS Data Center Operations. The successful candidate will manage the implementation and delivery of inbound capacity and equipment, grow and mentor a team, track budgets, provide strategic direction, and propose technical solutions. The role includes installing and delivering network equipment, driving low voltage structured cabling across the Amazon data center platform, and creating sustainable processes and standards while driving automation to reduce delivery cycle times and improve quality without impacting network availability. AWS Infrastructure Services owns the design, planning, delivery, and operation of AWS global infrastructure to support data centers, servers, storage, networking, power, and cooling for continual customer access.

You will join a diverse team of engineers, supply chain specialists, security experts, and operations managers. Expect a collaborative environment that values safety, security, and cost-efficient capacity for customers, while fostering an inclusive culture that supports bold ideas and ownership to completion.

Key job responsibilities

• Prioritize and assign tasks to data center technicians and operators, manage project management, coaching, and documentation.
• Manage inbound capacity from receiving through deployment stages.
• Manage the installation network and cabling infrastructure in a data center environment.
• Guide, train and educate staff on best practices related to service owner issues.
• Manage tasks and deliverables across small to large-size projects.
• Recommend, document, and oversee policies and procedures to meet industry best practices and SLA requirements.
• Provide weekly reports to the data center manager.
• Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance windows, and potential off-hours/on-call requirements.
• Recruit and train data technicians to ensure appropriate staffing levels.
• Host weekly staff meetings.
• Drive compliance with Amazon performance management requirements.

About the team

Why AWS: Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continuously innovate to power customers' businesses across startups to Global 500 companies. AWS embraces diverse experiences and encourages applicants even if not all preferred qualifications are met.

Qualifications

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience
• 2+ years of experience in an IT function or similar role
• 2+ years of experience in management, team lead, or training function

Preferred Qualifications

• 6+ years in a data center tech role
• Experience with building physical data center infrastructure such as copper/fiber cabling
• Experience developing operational metrics to drive efficiencies
• Experience representing your team/technical area to senior management
• Experience contributing to automation opportunities within deployment/build environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you require a workplace accommodation during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay range for this position is $70,700/year to $158,000/year, and may vary based on market location, knowledge, skills, and experience. Amazon is a total compensation company; equity, sign-on payments, and other benefits may be provided as part of the total compensation package. For more information, visit