Job Details
HVAC Service Manager
2025-09-10 One Hour Heating and Air Conditioning Meridian,ID
Description:
At One Hour we are a growing HVAC company focused on delivering high-quality installation, service, and maintenance for our customers. Our team takes pride in doing the job right the first time, building strong relationships, and providing outstanding customer service. As we expand, we're looking for a Service Manager who can lead in the field, manage operations, and drive sales growth.
Position Overview
The Service Manager is a licensed HVAC technician who works directly in the field while also overseeing day-to-day operations and sales. This role is ideal for a skilled technician who is ready to step into a leadership position, combining technical expertise with customer service, business development, and team management.
You'll be the bridge between our technicians, customers, and ownership. Ensuring jobs are completed efficiently, systems are sold effectively, and operations run smoothly.
Key Responsibilities
Technical
Compensation: $70,000.00 - $100,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Benefits:
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
At One Hour we are a growing HVAC company focused on delivering high-quality installation, service, and maintenance for our customers. Our team takes pride in doing the job right the first time, building strong relationships, and providing outstanding customer service. As we expand, we're looking for a Service Manager who can lead in the field, manage operations, and drive sales growth.
Position Overview
The Service Manager is a licensed HVAC technician who works directly in the field while also overseeing day-to-day operations and sales. This role is ideal for a skilled technician who is ready to step into a leadership position, combining technical expertise with customer service, business development, and team management.
You'll be the bridge between our technicians, customers, and ownership. Ensuring jobs are completed efficiently, systems are sold effectively, and operations run smoothly.
Key Responsibilities
Technical
- Perform service calls, troubleshooting, maintenance, and assist in installations.
- Lead by example in the field, ensuring top-quality workmanship.
- Train and guide apprentices or junior technicians.
- Ensure compliance with safety, permits, and warranty requirements.
- Participate in an on-call rotation to handle after-hours emergencies.
- Schedule and dispatch service/installation jobs.
- Manage parts ordering, vendor relationships, and inventory.
- Oversee service agreements and ensure commitments are met.
- Track KPIs such as job completion rates, callbacks, and profitability.
- Generate and close sales for HVAC systems, upgrades, and service agreements.
- Build and maintain relationships with property managers, distributors, and customers.
- Prepare accurate estimates and proposals.
- Follow up on leads and ensure customer satisfaction and repeat business.
- Licensed HVAC journeyman (EPA certification required; NATE certification a plus).
- Minimum 5 years of HVAC experience (install, service, troubleshooting).
- Strong communication and customer service skills.
- Proven ability to sell systems, upgrades, or service agreements.
- Leadership skills with the ability to train and mentor others.
- Organized and detail-oriented, comfortable with scheduling software and reporting tools.
- Willingness to participate in on-call rotation.
- Competitive base salary (commensurate with experience).
- Commission/bonus structure tied to system sales and service agreements.
- Company vehicle (truck) and gas card provided.
- Company cell phone provided.
- Paid time off and holidays.
- Opportunities for growth as the company expands.
Compensation: $70,000.00 - $100,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
- Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
- Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.