Job Details

Program Manager

We are seeking an experienced Program Manager with subject matter expertise in the application of AI in Analytics solutions. The Program Manager will collaborate with instructional designers, curriculum developers, and production professionals to create and present outstanding content, which may include webinars, workshops, self-directed training, short videos, technical labs, Q&A, other live content, or other digital media. This content is primarily intended for customers utilizing Oracle Analytics solutions, including users, professional analysts, and implementers. The Program Manager will act as a subject matter expert (SME) with strong technical skills and attention to detail, possessing working knowledge and hands-on experience with AI and Agentic AI in the context of Data Warehousing, ETL/ELT, Data Lakes, Data Science and Business Analytics -- with specific coverage of the OAC, OAS, and FDI products. As an SME, they will be responsible for the technical accuracy of training and video content, technical demonstrations, and question and answer sessions, with particular focus on enabling customers to effectively leverage Oracle's AI platform and services in their data processing, analytical models and data visualization.

We are seeking someone with deep familiarity in:

• Data Lakehouse platforms: Databricks, Apache Delta Lake / Iceberg, Snowflake, Microsoft Fabric, etc.
• Retrieval-Augmented Generation (RAG) frameworks: LangChain, LlamaIndex, etc.
• Agent Frameworks/Orchestration: LangChain Agents, OpenAI Function Calling, etc.
• Generative AI platforms: OpenAI Playground, Google AI Studio, IBM Watson Studio, etc.
• LLMs and Multimodal AI design/evaluation: MLflow, Arize AI, etc.
• ASR and NLP solutions: OpenAI Whisper, IBM Watson Speech to Text, etc.
• Prompt Engineering platforms: PromptLayer, LangSmith, etc.
• Comparison of major AI providers (Oracle AI, AWS AI, Azure AI, etc.)
• Real-world applications of AI: data query via natural language, chatbots, predictive analytics, video transcription, recommendation systems, etc.

All training content must be informative, accurate, and useful for the target persona and audience, with objectives to accelerate user competence and improve implementation quality. These efforts will increase customer adoption and satisfaction. Content delivery must be professional and engaging with clear articulation. Key components for presenter success include empathy for the audience, understanding of their needs, and respect for their time. This includes crafting relevant scenarios and activities that match the needs of Oracle Analytics audiences and key customers.

Responsibilities:

• Serve as a subject matter expert on AI tools, services and agentic AI capabilities within Oracle Analytics, ensuring accurate communication and demonstration of these features to customers.
• Work effectively in a cross-functional team through collaboration, flexibility, project management and strong communication.
• Design real-world use cases, practical scenarios, and illustrative demonstrations that showcase the implementation and value of agentic AI for customer audiences.
• Act as a technical subject matter expertguide and evaluate information content; help Instructional Design prioritize and identify content needs; act as a principal technical reviewer for videos and training.
• Act as a technical presenter and instructorpresent technical trainings in-person and by webinars; manage live question & answer sessions with accuracy and confidence.
• Act as a principal technical reviewerprovide thorough technical review and accurate feedback; coordinate with technical stakeholders doing external review and help integrate their feedback into the content.
• Gather feedback from customers regarding AI and agentic AI features and educational materials; incorporate insights to drive continual improvement of training resources.
• Be prepared to manage multiple stakeholders on projectsmanage expectations, alignment, and communications with customers and stakeholders through cadenced meetings, reports, statuses, reviews, etc.
• Have a clear understanding of RACI and how it applies in each project.
• Represent and articulate the needs of enablement projects to other internal stakeholders including product owners and engineering.

Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $92,900 to $199,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4

About Us: As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing ...@oracle.com or by calling +1 888 ### #### in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.