Job Details

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience. Successful connected customer supervisors are:Team builders. Customer service champions. Detail oriented and highly organized Excellent communication and listening skills. Minimum Eligibility Requirements:Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience. High school diploma and/or GEDMinimum of (2) years of computer experience in a work environment. Essential Job Functions:Direct all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store. Demonstrate a thorough understanding and compliance of all customer se...Supervisor, Operations Manager, Customer Service, Store Manager, Customer Specialist, Inventory Control, Retail