Job Details

Roaring Springs
400 W Overland Rd
Meridian, ID 83642, USA

Ensures the department operates in a safe, efficient manner.

Duties & Responsibilities:

• Smiles and attends to the needs of park guests.
• Follows established guidelines for grooming, uniform, and operating policies and procedures outlined in the General Handbook and Department SOPs.
• Conducts routine inspections, including, but not limited to, hourly perimeter inspections, locker and changing areas, and gift shop.
• Coordinates cleanliness of the work areas.
• Ensures positive guest relations.
• Handles special situations involving operational issues and guest or employee concerns.
• Responds to appropriate codes that go over the radio communication.
• Coordinates finding lost children/lost adults with other departments.
• Performs job functions within all policies and procedures as noted.
• Ensures proper use of all safety equipment and personal protective gear.
• Maintains proper department records, including but not limited to incident reports, lost child reports, and any other paperwork as directed by the Manager on Duty.
• Communicates with Operations Manager regarding daily operations.

Other Job Functions

• Performs other duties as assigned.

Preferred Prerequisites / Qualifications:

Personal Attributes:

• Self-motivated, able to work alone.
• Great customer service skills including conflict resolution and the ability to remain calm.
• Detail-oriented.
• Integrity and Trustworthiness.
• Personable, Fun, and Friendly.
• Team Player who is committed to building a team that functions in unison to reach their goals.

Skills:

• A basic knowledge of Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Time Management.
• Customer Service.
• Decision Making.
• Preferred previous experience in Security or Police.

Physical Requirements:

• Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking, and fine motor skills.
• Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching.
• Must be able to lift, push, and pull a maximum of 25 pounds and sometimes up to 50 pounds with the aid of other team members.
• Must be able to climb.
• The primary work location will include the outdoors and sometimes office settings.
• In these environments, the employee will be exposed to dirt and dust, extreme temperatures, noise and vibration, and occasional wetness and humidity.