Perform data collection, data entry, quality monitoring, image uploads, and chart collection activities. Track appointments and document information accurately and completely in all supported systems in a timely manner. Collaborate with leadership, practice administrative, and clinical staff to develop strategies that support the practice and ensure members receive recommended preventative health screenings and HEDIS gaps in care are addressed. Interact with UHC members via telephone to support appropriate levels of care, including outbound calls to schedule appointments, close gaps in care, or assist with chart collection. Maintain confidentiality and comply with HIPAA requirements. Manage time effectively to meet productivity goals. Locate medical screening results/documentation to support quality measure closurenote: no evaluation or interpretation of clinical data is required. Work independently in a virtual setting, applying problem-solving, professional judgment, and critical thi...Practice, Performance, Specialist, Health, Customer Service, Microsoft, Healthcare