Job Details

At _Disney Cruise Line_ , you can set sail on the job opportunity of a lifetime! _Disney Cruise Line_ has established itself as a world-renowned leader in hospitality and entertainment, and has been recognized as the top cruise line for families. Our crew members bring the magic to life to deliver exceptional guest service and create family-friendly fun onboard the _Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy,_ and on our private island paradise in the Bahamas – _Castaway Cay_ ! With incredible itineraries that visit exciting destinations around the world, crew and Officers can chart the course for an unforgettable adventure with _Disney Cruise Line_ . Ongoing training and development allows our crew to continuously learn and grow personally and professionally, and _Disney Cruise Line_ offers a unique opportunity for those looking to grow, excel and work for one of the most innovative and welcoming companies in the world. Apply today to Embark on Your Career and Navigate Your Future!**Responsibilities :**+ Provide leadership, coaching, and recognition for all direct reports+ Provide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviews+ Ensure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special events+ Uphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and Efficiency+ Partner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issues+ Act as the Shipboard main contact for Character recovery+ Communicate with all departments involved with Character events+ Educate internal departments on Character integrity+ Build and communicate Character Ticketing Grids for Bookable Events+ Monitor Guest Satisfaction Measurement scores and propose opportunities for improvement+ Positively motivate teams in a fast-paced and fluid environment+ Perform Stage Management responsibilities when necessary including operational decisions in altered performance environments**Basic Qualifications :**+ Minimum three to five years leadership experience in Entertainment operations within the last five years+ Previous Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney Company+ University degree or related course work associated with recreation, education, entertainment, or a related field of study desirable+ Experience leading and motivating a team while organizing and prioritizing the team's goals.+ Previous performance experience beneficial**Additional Information :**This is a **shipboard** role.Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan OptionYou must:+ Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel+ Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan+ Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control+ If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulationsYour Responsibilities:+ Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)+ Complete a pre-employment medical+ Obtain a criminal background check+ Bring approved work shoesDisney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.**Job ID:** 903012BR**Location:** United States**Job Posting Company:** Parks, Experiences and ProductsThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email ...@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.