Job Details

Program Instructional Analyst

Job no: 499152
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Administration and Business Operations, Data Analysis, Extended Studies, Mid-Level

Job Summary/Basic Function:
The Program Instructional Analyst serves as a member of the Extended Studies Finance and Employee Experience team to develop, coordinate, and execute the instructional contract process for Summer Session and Online Degree Pathway. This position pulls and maintains data associated with instructional contracts. They are responsible for ensuring data integrity, validating accuracy of data, printing contracts that contain financial data, routing contracts for signature, and coordinating the delivery of instructor payments to human resources. This person will also be responsible for managing and improving this business operations process and coordinating with areas outside of Extended Studies to gather the correct data sources (such as human resources, the BIRS team, etc.). Takes on special projects and coordinates completion.

This position is not eligible for VISA Sponsorship.

At this time, this position is not eligible for remote/hybrid work schedule.

Department Overview:
The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!

The Finance and Employee Experience team provides strategic financial guidance, ensures robust internal controls, and drives continuous improvement in business processes. Simultaneously, we are committed to enhancing employee engagement through effective communication, collaborative support, and the cultivation of a welcoming and productive workplace culture.

Level Scope:
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

Essential Functions:
• Oversee and collaboratively lead the instructional contracts process for Summer Session and Fall/Spring Extended Studies programs.

• Utilize existing queries to extract data from the system and compile information into a centralized working master file
• Review, analyze, and critically assess any changes in data between two points in time.
• Maintain official Letter of Appointment (LOA) spreadsheet and work with appropriate directors to prepare instructor payments via a contract or entry directly into the appropriate area for processing.
  
  • This is a multi-step process that includes comparing, evaluating, and updating class and instructor personnel data twice per week in the master spreadsheet.
  • Print necessary contracts, upload and electronically route contracts for signature.
• Collaborate with Human Resources to communicate instructor payments.
• Troubleshoot, resolve discrepancies, and respond to inquiries regarding contract terms and conditions.
• Coordinate fall and spring instructional costs for the Online Degree Pathway program and prepare any associated transfer of funds.

• Troubleshoot existing reports on instructional course/cost data, or develop new reports, that provide projected class costs to assist stakeholders with decision making.
• Continuously improve contract workflows and suggest process enhancements to increase efficiency and accuracy.
• Handles sensitive and/or confidential information with discretion.
• Coordinate the development and distribution of financial contracts that outline roles, responsibilities, and funding model details for alternatively funded programs. This includes initiating new contracts, issuing amendments, and/or renewals.
• Work with supervisor to develop a personal professional development plan with annual goals to accomplish the plan. Actively pursue excellence, effectiveness, and efficiency.
• Perform other duties as assigned.

Knowledge, Skills, Abilities:
• Demonstrated excellent communication and interpersonal skills, with the ability to maintain confidentiality and professionalism.
• Exceptional attention to detail.
• Demonstrated strong organizational and planning skills to manage multiple priorities, consistently meet deadlines, and prompt resolution. Effectively allocates time and resources to ensure timely completion of tasks while maintaining high standards of accuracy and quality.
• Demonstrated experience working with downloads of data via Excel or other data management tools, up to and including: managing data integrity, maintaining an official data file, and analyzing and interpreting changes in the data.
• Advanced skill level using MS Excel and MS Word.
• Work effectively both independently and cooperatively as a member of a team.
• Exhibit a strong desire to thrive, engage, and work effectively in a dynamic, highly collaborative, results-driven, and interactive environment.
• Remain flexible in adapting to a fast-changing environment to meet the needs of Extended Studies and the priorities of the university.
• Demonstrated ability to complete and balance multiple work projects, respond with adaptability to rapidly changing priorities, and work well under pressure.
• Proven work performance that is reliable, dedicated, productive and exhibits strong self-initiative.

Minimum Qualifications:
Bachelor's Degree and 2 years of professional experience or equivalent relevant experience.

Preferred Qualifications:
Bachelor's Degree and 3 years of professional experience or relevant experience in business or data analysis.

Salary and Benefits:
Salary is $56,555.20/yr. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:
Resume
Cover Letter
Three Professional References

About Us:
Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho's Treasure Valley at

Advertised: July 24, 2025 Mountain Daylight Time
Applications close: August 15, 2025 11:55 PM Mountain Daylight Time

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