Job Details

Direct message the job poster from Dillabaugh's Flooring America

President at Dillabaugh Flooring Company

POSITION:Director of Operations

JOB OVERVIEW

The DFCDirector of Operationswill oversee and optimize operations across core divisions, including

Warehouse and Logistics, while fostering a culture of accountability and excellence. This role focuses

on streamlining workflows and leveraging innovative systems to enhance efficiency, reduce waste, and exceed customer expectations. This individual will translate organizational goals into actionable plans, aligns operational strategies with business growth priorities, and promotes cross-team collaboration to drive measurable results. Additionally, this leader provides insights on performance and represents DFC with professionalism in both community and industry settings, ensuring sustained success.

CORE RESPONSIBILITIES

•Oversee warehouse and logistics operations across multiple locations, ensuring streamlined

workflows, timely deliveries, and reduced job site issues.

•Lead, develop, and hold accountable high-performing warehouse teams, fostering a culture of

ownership, accuracy, and continuous improvement.

•Design and implement training programs to strengthen capabilities in inventory management,

product staging, and error-free fulfillment.

•Monitor and refine operational KPIs—including load-out speed, inventory accuracy, and staging

efficiency—to drive measurable performance gains.

•Optimize inventory control and supply chain processes to minimize shrinkage, reduce delays,

and improve order accuracy.

•Enforce safety standards and proactively identify risks to maintain secure, compliant, and efficient warehouse environments.

•Champion EOS best practices through effective Level-10 meetings, alignment with the VTO,

and reinforcement of core values and documented processes.

•Translate strategic goals into actionable plans with clear timelines, ownership, and

accountability across all operational teams.

•Collaborate cross-functionally with sales, project management, and customer service to

ensure operations align with customer expectations and support flawless execution.•Represent the company with integrity and professionalism at industry events, building strong

relationships and strengthening Dillabaugh's reputation in the marketplace.

KEY STRENGHTS

Owner Mindset

Budget Management

Leadership

Supply Chain

Timeline Adherence

Workflow Optimization

Inventory Control

Compliance

System Development

Logistics

Safety Regulations

Decision-Making

WHAT WE'RE LOOKING FOR

§Proven ability to achieve positive operational results through strategic initiatives, staN

accountability, and continuous process improvement

§Strong executive presence with the ability to inspire confidence, communicate clearly, and lead

with credibility

§Excellent listening, discernment, and clear communication skills

§Strong attention to detail with eNective time management and organizational abilities

§Exceptional relationship building skills for networking and cross-team collaboration

§Highly computer literate with expertise in managing complex systems eNiciently

§Skilled in process documentation, training delivery, and system optimization

WHO WE ARE

At Dillabaugh Flooring Company, we believe in building more than just beautiful spaces—we're building people, purpose, and community. With over 40 years of local ownership, we've created a workplace where team members are valued, supported, and empowered to grow both personally and

professionally. Whether it's through meaningful work, career advancement, or a healthy work-life

balance in the heart of Idaho, we're committed to helping our people thrive.

As one of the largest independent flooring companies in the nation, we oNer stability, clear career

pathways, and the opportunity to be part of something bigger. Our culture is shaped by five core values—Integrity, Professionalism, Servant's Heart, Firefighter Mentality, and the Ideal Team Player mindset. We invest in our people through mentorship, leadership opportunities, and innovation-driven systems that make a real difference in the lives of our employees and customers.

If you're looking to be part of a high-performing, purpose-driven team where your contributions matter, Dillabaugh's might just feel like home.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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