Job Details

Experts in the art of hospitality, The Grove Hotel and the Block 22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Front Desk Agent at The Grove Hotel, youll deliver personalized service with poise and professionalism, setting the tone for a seamless and elevated guest experience. Key Responsibilities:Efficiently manages the operations of the front desk, ensuring minimal time is required for check-in and checkout. Warmly and professionally welcomes all guests. Directs guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping. Treats requests with professionalism, tact, and a courteous manner. Ensures prompt delivery of final bills to guests. Ensures the lobby and shared areas are neat and orderly. Keeps updated knowledge of hotel policies including room rates, discounts, special offerings, and community events. Mai...Front Desk, Agent, Hospitality, Hotel