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Job Details

Site Reliability Engineer

  2025-08-05     WebMD     Boise,ID  
Description:

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WebMD Ignite, a division of WebMD and Internet Brands, is the growth partner for healthcare organizations. We guide people to better health at all stages of their journey, from discovery to recovery. Our combination of leading brands in the industry—including WebMD, Medscape, Krames, PulsePoint, Vitals, The Wellness Network, Mercury Healthcare, and Healthwise—offers comprehensive solutions that engage individuals with timely, relevant messaging that optimizes experiences and outcomes, driving loyalty and lifetime value for our clients. Learn more at WebMDIgnite.com.

Are you passionate about building the reliable infrastructure that powers life-changing healthcare technology?

Join our mission-driven team to deliver the foundational technology that powers life-saving educational materials and empowers patients before and after clinical visits. As an SRE, you'll shape the future of healthcare by crafting intelligent infrastructure solutions that ensure critical health information reaches the right people at the right time reliably and securely. You'll collaborate with a dynamic, diverse team of engineers, security professionals, and operations specialists who share your commitment to innovation and excellence.

What You'll Do:

  • Innovate and Build: Design and enhance CI/CD pipelines and infrastructure solutions, focusing on capabilities that directly improve development velocity and system reliability for healthcare technology applications.
  • Collaborate Cross-Functionally: Work with development, security, and operations teams to brainstorm solutions, prototype infrastructure improvements, and refine deployment processes.
  • Champion Best Practices: Implement Infrastructure as Code, propose emerging DevOps technologies, and guide teams in balancing security, performance, and scalability.
  • Lead and Mentor: Share your knowledge and passion with peers, helping development teams become more autonomous and adopt efficient, scalable deployment practices.
  • Shape the Future: Contribute to our infrastructure and take ownership of projects that have a real impact on healthcare technology delivery.

Experience you will have:

  • Infrastructure as Code (Terraform)
  • Version control systems (Git, Bitbucket, GitHub)
  • Configuration management (Chef, Ansible, Puppet)
  • Logging and monitoring (NewRelic, Grafana, Loki, Splunk)

Nice to have:

  • Experience as a DevOps Engineer in the healthcare industry
  • Object-oriented programming languages and design patterns
  • Familiarity with HIPAA requirements and ePHI security considerations
  • Knowledge of various architectural approaches, such as microservices
  • Security operations and compliance frameworks
  • On-call rotation experience and incident response

Education and/or Experience: Bachelor's degree (B.S.) in Computer Science, Computer Information Systems, or related technical field and six (6) or more years' experience in DevOps/SRE, infrastructure, and solution delivery, or an equivalent combination of education and experience in similar fields, is required, with experience working with a SaaS-based solution delivery organization (preferred).

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Industries

    Technology, Information and Internet, Technology, Information and Media, and Wellness and Fitness Services

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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