Job Details

Position: Member Services Rep - Part Time - Weekend/ Evening We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/ Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! Some of your responsibilities will include: Customer Service/ Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new ...Member Services, Member Service, Part Time, Customer Service, Weekend, Retail, Instructor