Job Details

Customer Service / Remote - Anywhere in U.S. / Up to $21 per hour + bonuses / Health insurance / 401k match / PTOAs a Call Center Rep at Lucet, you will:Provide assistance to incoming callers and serve as the initial point of contact for USPS employees, their family members, and providers.Facilitate file setup and/or file management through caller authentication, verification of demographics, and eligibility in accordance with HIPAA privacy guidelines.Educate providers and members about the EAP benefit and the scope of EAP with a focus on program promotion.Provide routine referrals to Field Staff and/or network providers, focusing on promoting appointment access and timely connection to care.Note: Hiring immediately.#J-18808-Ljbffr