Job Details

Are you looking for an exciting, international, and employee/client-centric working environment where you can develop your professional career? If you can relate to this, Amihan Solutions must be your right choice!

Amihan Solutions is a fast-growing company that works closely with primary European clients, building permanent quality delivery teams in the Philippines.

Our client is a leading telecommunications operator/fintech based out of Qatar, operating across several countries in Northern Africa, the Middle East, and Eastern Asia. We are building a greenfield mobile wallet financial venture with the ambition to become the local Revolut!

An Assets Manager plays a crucial role in defining SOPs for maintaining the integrity and efficiency of our HW&SW assets, their relationships with each other, and their interactions with IT and business services.

Your Role & Responsibility

• Asset Management: Definition of data models for different asset types and their relationships. Collecting the relevant information from different stakeholders and teams within the IT organisation. Definition of Asset Management SOPs, and connecting asset management to business processes (e.g., JML). Driving the implementation of the models in ESM (Freshservice) and maintaining the records throughout the complete assets' lifecycle.
• Using Freshservice: Tracking and managing physical and digital assets within the organization, maintaining an accurate inventory of hardware, software, licenses, and other assets, updating records to reflect changes in asset status, location, or ownership.
• Integration: autodiscovery tools, monitoring tools, and other software to automate asset management data collection and maintenance.
• Configuration Management: Implementing full CMDB in Freshservice. Establishing and maintaining configuration baselines for software, hardware, and other systems, ensuring that all configurations adhere to established standards and guidelines. Maintaining CMDB via automatic exploration tools or manual entries.
• Documentation: Creating and maintaining documentation related to asset and configuration management processes, developing and updating documentation for configuration items and changes.
• Compliance: Ensuring that assets and configurations comply with organizational policies, industry standards, and regulatory requirements, conducting audits to verify compliance, and identifying areas for improvement.

Your Profile

• Very good understanding of Asset Management implementation concepts, including management and definition of assets, implementation of data models, and configuring asset management in ESM tooling.
• Strong understanding of ITIL and practical experience with setting up and running asset management.
• Strong communication and collaboration skills.
• Understanding of IT technologies and systems, ESM solutions available on the market, knowledge of Freshservice is a plus.
• Understanding SDLC
• Demonstrated ability to maintain relationships with senior stakeholders and different IT teams.
• Demonstrated ability to manage multiple priorities and thrive in a fast-paced, deadline-driven environment.
• Project management or project coordination experience is a plus
• Fluent English (other languages are an advantage)

Your Benefits

• Be part of an epic team and a company that highly encourages your career development!
• HMO insurance coverage starting from the 1st working day.
• Vacation and sick leave credits starting from the 1st working day.
• Flexible day time working schedule, start anytime from 7am to 10am
• Flexible work location, several office locations across Metro Manila and work-from-home (WFH)
• Free training and certification programs along with community/social activities
• International working environment.

We're looking forward to processing your awesome application and welcome you to the Amihan Solutions team, hopefully soon. Please send your CV to ...@amihansolutions.com or apply directly thru the form provided.