Job Details

At MTM, we are not just colleagues; we are collaborators on a shared mission: communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture emphasizes innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, we want to talk to you!

What will your job look like?

The Director, AI Product Management plays a key strategic role within the company's organization and is accountable for the oversight and strategic alignment of AI initiatives. Responsible for guiding the development, launch, and continuous improvement of AI-powered products or features. As a key leader, the Director, AI Product Management will be empowered to coach and mentor teams to continually grow their understanding of industry needs and AI, seek better outcomes, and challenge teams to focus on delivering innovative value to our stakeholders.

What you'll do:

1. Provide strategic alignment and coordination of product portfolio.
2. Work closely with Executive Leadership to educate leaders on the Product Life Cycle and align it with business needs.
3. Hold leaders accountable for the defined process.
4. Promote and deliver an effective AI roadmap aligned with strategic goals across the organization and to our stakeholders.
5. Understand value targeting and objective setting for strategic goals.
6. Provide consultative coaching and guidance for product and service owners.
7. Ensure AI capabilities are implemented cohesively across products with consistent user experiences.
8. Coordinate AI models/vendors across products to maximize ROI and minimize redundancy.
9. Define vision for the product organization.
10. Lead ideation, technical development, and launch of innovative AI products.
11. Define product roadmaps and schedules in collaboration with technical and business teams.
12. Regularly measure and report on progress.
13. Oversee and steer the product development process, ensuring compliance with budget, scope, and timelines.
14. Work closely with engineering teams to ensure high standards of product functionality.
15. Develop and implement product strategies tailored for AI technologies.
16. Facilitate the creation and maintenance of proper product documentation.
17. Drive and deliver an outstanding customer experience for the MTM product suite.
18. Translate complex AI capabilities into user-friendly and valuable solutions.
19. Participate in research exercises to provide leadership insights.
20. Promote AI literacy across the company to align expectations and understanding.
21. Collaborate with data scientists, engineers, and designers to develop and refine AI models and applications.
22. Conduct market analysis to identify trends and opportunities.
23. Represent product management in cross-unit leadership negotiations.
24. Create frameworks for sharing AI best practices, learnings, and risks across teams.
25. Ensure ethical AI practices, addressing data privacy, bias, and transparency concerns.
26. Actively monitor team output to ensure value-driven responses and outcomes.
27. Meet, coach, and mentor direct reports regularly, providing feedback, setting expectations, and discussing development opportunities.
28. Set and manage performance goals and KPIs for the team.

What you'll need:

Experience, Education & Certifications:

• High School Diploma or G.E.D.
• Bachelor's degree in Business, Computer Science, or related field, or equivalent experience.
• Minimum of 6 years of hands-on experience with machine learning and AI algorithms.
• Minimum of 6 years' experience in developing, deploying, and managing AI solutions in clinical and operational settings.
• Experience handling sensitive/confidential information.

Skills:

• Strong knowledge of AI and machine learning intricacies.
• Understanding of data collection, modeling, testing, deployment, and monitoring.
• Ability to network and grow industry relationships.
• Proven track record of innovation and product delivery.
• Understanding and belief in agile iterative development.
• Leadership and mentoring skills for multiple direct reports.
• Financial acumen related to P&L and business impacts.
• Business acumen for vetting business cases.
• Ability to present and manage up to executive audiences.
• Data-driven decision-making and metric-backed rationalization skills.
• Ability to prioritize, manage multiple projects, and meet deadlines.
• Customer focus, accountability, teamwork, and decisiveness.
• Excellent communication skills.

Preferred Qualifications:

• Technical background leading product teams.
• Experience in medical or transportation industries.
• Managing multiple product teams with diverse infrastructures.

Benefits:

• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Maternity/Paternity leave.
• Casual dress environment.
• Tuition reimbursement.
• Perks discount program.
• Leadership mentoring opportunities.

Salary Range: $140,000 - $210,000. This reflects the current market data and may vary based on location and individual qualifications. We encourage interested candidates to apply and discuss their fit during the hiring process.

Equal Opportunity Employer: MTM considers qualified candidates with a criminal history in accordance with applicable laws. Accommodations are available upon request.