Job Details

Employment Type: Full timeShift: Day Shift Description: Position Summary:

This role leads patient safety and risk management efforts across the Saint Alphonsus Health System (SAHS), including the Saint Alphonsus Medical Group (SAMG) and Regional Health Ministries (RHMs). The manager oversees daily operations, ensures regulatory compliance, supports claims processes, and fosters a culture of safety and quality throughout the organization.

Program Leadership & Oversight:

• Manage daily operations of the Patient Safety and Risk Management departments.

• Approve and monitor annual patient safety and risk management plans for each RHM, evaluating progress throughout the fiscal year.

• Provide ongoing support and leadership to patient safety and risk staff at each RHM, ensuring consistent implementation of safety initiatives.

Incident Reporting & Analysis:

• Oversee the daily use of the incident reporting system across SAHS to ensure timely follow-up, identify trends, and drive system-wide learning.

• Track and analyze safety data to identify risks, trends, and opportunities for improvement.

Culture & Collaboration:

• Foster a culture of safety and risk awareness across SAHS and RHMs through regular meetings, collaboration, and shared learning.

• Promote open reporting of safety concerns and support continuous learning and improvement.

Event Investigation & Risk Reduction:

• Lead investigations of adverse events and root cause analyses.

• Collaborate with leadership to implement and monitor corrective action plans.

• Coordinate proactive risk identification and mitigation strategies.

• Education & Training:

• Develop and deliver training programs for clinical and non-clinical staff on patient safety and risk management.

• Represent SAHS in Trinity Health seminars, task forces, and improvement initiatives.

Compliance & Policy Development:

• Ensure compliance with applicable laws, regulations, and internal policies, including the Safe Medical Device Act.

• Contribute to the development of policies related to loss control, patient safety, and risk management.

Claims & Insurance Support:

• Assist with claims management and litigation processes.

• Coordinate insurance coverage and support data collection for insurance procurement.

• Serve as the point of contact for malpractice insurance for employed providers.

System Integration & Reporting:

• Align local practices with Trinity Health's Insurance and Risk Management Services (IRMS) and Patient Safety Organization (PSO).

• Report serious events and trends to leadership and ensure confidentiality of peer review processes.

• Bachelor's degree required (nursing or healthcare-related field preferred); Master's degree preferred.

• Significant experience in healthcare risk management and patient safety required.

• At least 2 years of leadership experience in a large or multi-hospital system preferred.

• Certified Professional in Patient Safety (CPPS) preferred.

• Ability to travel to other system sites as needed.

• Strong leadership, communication, and analytical skills.

• Deep understanding of healthcare safety standards and regulatory requirements.

• Ability to collaborate across departments and disciplines.

• Proactive, detail-oriented, and committed to continuous improvement.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.