Temporary Customer Service Representative 1 - SHIBA at Idaho Division of Human Resources in Boise, Idaho, United States Job Description Temporary Customer Service Representative 1 - SHIBA Posting Begin Date: 2024/08/26 Posting End Date: 2024/09/09 Category: Administration Sub Category: Communications Work Type: Part Time Not Benefit Eligible Location: Boise, ID, United States Minimum Salary: 15.50 Maximum Salary: 15.50 Pay Rate Type: Hourly Description Idaho Department of Insurance Opportunity Come be a part of the Idaho Department of Insurance ( (DOI) on the amazing SHIBA team Would you like to make a difference in the lives of Medicare-eligible Idahoans? Are you passionate about helping others? Are you interested in earning some extra income for the upcoming holidays? If so, the DOI's SHIBA Program ( (Senior Health Insurance Benefits Advisors) would like to talk to you about our open temporary Customer Service Representative 1 positions (CSR1) in Pocatello, Boise, and Coeur d'Alene SHIBA provides free, unbiased assistance to Idahoans regarding Medicare benefits. Through the Medicare open enrollment period, you will be a valuable part of the DOI Team. This position will set up counseling appointments , provide customer assistance over the phone, work in a proprietary computer program, and perform a variety of office support functions for SHIBA. The length of service for this position is approximately thirteen weeks. This temporary position will start in September and end in mid-December (holidays off). There is flexibility with the schedule as it will be dependent upon the hired individual's availability and may be up to 40 hours per week. MINIMUM QUALIFICATIONS Perform keyboard functions Operate telephone and corresponding software Complete position related training materials Read, write, speak, and comprehend English fluently Maintain files Provide customer service in a business setting Pass a fingerprint background check If you have questions about this position, please contact us by phone: (208) ###-#### SUPPLEMENTAL INFORMATION Temporary positions are non-classified, which do not include benefits, and are exempt from the rules of the Idaho Personnel Commission. The selected candidate will be required to successfully pass a fingerprint background check. The Idaho Department of Insurance embraces diversity and equal opportunity in a meaningful way. Our agency is committed to building a team that represents a variety of backgrounds, perspective To view full details and how to apply, please login or create a Job Seeker account