Job Details

Customer Service Reps/Not-For-Profit Support - Remote at Sutherland Global Services in Boise, Idaho, United States Job Description Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people? Join Us. We're Sutherland, and we're now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for students attending K-12 private schools. + At least one year customer service/call center experience + English proficiency + Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience + The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations. + Self-motivation, detail-orientation and the ability to multitask. + Accurate typing and keyboard skills; comfort with PC/internet navigation To work from home, all candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free place to work. Sutherland will provide all equipment. IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. + At least one year customer service/call center experience + English proficiency + Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience + The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations. + Self-motivation, detail-orientation and the ability to multitask. + Accurate typing and keyboard skills; comfort with PC/internet navigation To work from home, all candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free place to work. Sutherland will provide all equipment. IMPORTANT NOTE: This job is open only to residents of the United States, and you must be authorized to work in the US in order to be considered for employment. As a digital transformation company - and Great Place to Work _certified - Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world's most known brands in dozens of i To view full details and how to apply, please login or create a Job Seeker account