Job Details

Company Perks & Benefits

* Pay range $19.00 per hour

* Up to 128 hours of Paid Time Off Annually to start (13 days)

* 9 Paid Holidays

* Medical, Dental, and Vision Benefits

* 401(k) with Employer match

Job Description

This position is responsible for facilitating the accurate and efficient distribution of beverage orders to customers who pick up products directly from the warehouse. This also includes various clerical and administrative tasks to aid in supporting the day-to-day activities of this location. This role requires excellent customer service skills, attention to detail, and a strong sense of organization to ensure all customer orders are processed and ready for pick-up. The ideal candidate is a team player who can work in a fast-paced environment and handle multiple tasks with accuracy.

Essential Duties & Responsibilities include but are not limited to:

* Customer Interaction: Greet customers at the will-call counter in a friendly and professional manner. Answer telephone calls from customers, shippers, sales reps, and managers, and direct them to the appropriate party.

* Order Processing: Take both internal and external sales orders, accurately enter them into the order processing system, and verify details. Process invoices, bills of landing, and other documents related to customer orders and inventory transfers.

* Order Fulfillment: Organize and prepare customer orders for pick-up. Verify that all items match the order details, including product type, quantity, and quality.

* Customer Issue Resolution: Assist in resolving any customer-related issues, both internal and external, to ensure customer satisfaction.

* Clerical Support: Perform day-to-day administrative tasks, including filing, scheduling, mail distribution, and basic reporting functions.

* Documentation: Maintain accurate records of transactions, including invoices, receipts, and legally required documents.

Job Requirements

* High School Diploma or General Education Degree (GED) preferred; related experience or training in customer service is a plus.

* Previous experience in a warehouse or customer service environment preferred. Beverage distribution support experience is a plus.

* Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with order processing systems and inventory software.

* Excellent communication skills, both written and verbal.

* Must be detail-oriented with strong organizational skills and problem-solving abilities.

* Ability to handle and prioritize multiple tasks in a fast-paced environment.

* High level of interpersonal skills to handle sensitive and confidential situations with tact and diplomacy.

*

Physical Demands

* Regularly required to sit, stand, walk, and use hands and fingers to operate a keyboard, mouse, and telephone.

* Frequently required to reach with hands and arms.

* Occasionally required to lift and/or move up to 20 lbs.

* Must follow safety procedures when handling products, equipment, or operating in warehouse environment.

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

* While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, mouse, telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

* This job will be performed at Boise, ID

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

* The noise level in the work environment is usually moderate.

Notice: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

The Odom Corporation offers competitive wages, medical and dental benefits, 401k plan, and much more! Background/Drug Screen. EOE.