Job Details

Customer Service Outfitter at Cabela's in Boise, Idaho, United States Job Description POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSENTIAL FUNCTIONS: + Secures all firearms brought into the store with trigger locks. + Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges. + Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. + Greets all customers as they enter the store in a friendly and outgoing manner. + Handles customer's merchandise returns; complete refund / exchange paperwork. + Sorts returns by category and return to proper area. + Sells appropriate Hunting and Fishing Licenses. + Handles and administers all incentive and reward programs. + Remains product knowledgeable. + Remains aware of advertised sales. + Keeps work area clean, neat and well stocked with supplies. + Follows all Company Policies and Procedures. + Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: + identifying and evaluating customers' needs + making product recommendations based off this analysis + promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: + Minimum Degree Required: High school diploma or equivalent experience. KNOWLEDGE, SKILLS, AND ABILITY: + Ability to calculate figures such as discounts and make change to customers + Ability to communicate in a friendly and professional manner to our customers and other associates + Ability to establish and maintain effective working relationships with Management, coworkers and customers + Ability to operate computerized Point of Sale register system TRAVEL REQUIREMENTS: + N/A PHYSICAL REQUIREMENTS: + Constantly stand and/or walk during shift + Constantly communicate with others to exchange information + Constantly repeat motions that may include the wrists, hands and/or fingers + Occasionally ascend or descend ladders, stairs, ramps, etc. + Occasionally work in low or high temperatures + Occasionally work in noisy environments + Light work that includes constantly lifting and moving objects up to 20 pounds, occa To view full details and how to apply, please login or create a Job Seeker account