Job Details

Description
FOR EXISTING EMPLOYEES ONLY

Purpose of Area Leader:

• To assist Supervisors in running shift and serving guests

Responsibilities:

• Build a positive culture
• Supports Trainer
• Coaching current and new employees in proper procedures
• Know CEM scores and goals
• Solve customer problems
• Sending people on breaks
• Solving basic register issues
• Refunds
• Routing KPS Screens
• Call IT when technology is not working
• Recall, communicate and prepare catering orders
• Know basic Food Safety
• Know how to do a Safe Daily Critical
• Ensure it is completed twice a day
• Communication between both Front of House and Back of House
• Complete Cleaning Duties list and keep staff on task (give out closing tasks)
• Being an added Leader during peak times

Requirements

• Extremely Reliable
• Multi-task
• Strong Communicator
• Attention to Detail
• Positive Influencer
• Growth Mindset - open minded and willing to adapt to new ideas for current and future growth

Company Information
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade. It may not be the easy way, but it's the only way we know.