4Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality products across multiple categories including camping & outdoor, emergency preparedness and health & wellness. The company is powered by an adaptable, results-focused, data-driven team in a culture that empowers great people to do their best work. We are searching for a driven, detail-oriented Customer Advocate to join our team.
If you thrive in a fast paced environment with high standards that holds you accountable and rewards accomplishments, look no further. Youll be paid well for your contributions, sound decisions, and results. Your family is important, so you have the flexibility to balance both home and work according to your needs. Your natural curiosity will be rewarded through continued professional development opportunities. Living our core values is non-negotiable; you treat others with respect and dignity and expect it in return. Fostering an environment of transparency and authenticity, where one can bring ones whole self to work, and where differences are celebrated comes naturally to you. Finally, working in an environment where you are appreciated and valued is an important factor in your work life.
The Customer Advocates Mission: is to treat customers as we would want to be treated. The Customer Advocates are responsible for maintaining customer satisfaction through inbound/outbound phone calls, email support tickets, chats, forums, and any other avenues of communication within the company. The Customer Advocate's mission is to help the company grow with exceptional customer satisfaction. By doing this, the Customer Advocates will resolve problems and make the process easy for the customer while building and maintaining the 4Patriots reputation.
The Customer Advocates' mission is to create an effortless experience for the customer before they hit the Order button until they receive their products.
Company Core Values:
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